By using our online delivery service you can receive any parcel delivered from Japan from anywhere in the world, from the comfort of your own home, or anywhere else.
Simply select your destination and click on ‘Sign for Delivery’ to begin the process.
When the parcel arrives, we’ll automatically email you a confirmation number, which you can use to track the parcel’s arrival.
You can also use our free tracking and delivery app to track your parcel’s journey from Japan to you.
How to check if your package is from Japan onlineWe’ve made it easy to check the status of your parcel online.
Just select your country, and click ‘Check Status’.
You can check your parcel status by logging into your account, or by opening the parcel.
Once you’re happy with your status, click ‘Next’.
Once your parcel arrives at your destination, click on the ‘Update’ link at the bottom of the page.
This will update the tracking information to the latest time.
You’ll be taken to the parcel tracking page, where you can view the parcel and track its progress.
To see your parcel on our online tracking page: If you’ve selected your destination to be delivered from, click the ‘View Location’ button at the top right of the parcel, and select your local postal office or post office.
You may also want to check your address and parcel delivery information online.
Once the parcel has been delivered, you can see it on the delivery tracking page.
To track your package’s journey to your destination: If your parcel has arrived from Japan, you’ll see it in the parcel tracker window.
Once it’s in the tracking page you can follow the progress of your package, view its location, and view its tracking status.
If the parcel hasn’t yet arrived, you will need to check its status using the ‘Next’ link on the parcel trackers.
When you’re satisfied with your parcel, click OK.
If you’re not happy with the tracking status, you may want to contact us.
You will need the same tracking information as before to track any parcel from any country.